If you have a query that has not been answered below, fill in our enquiry form and we will get back to you shortly. Please note our working hours are between 9am – 5pm, Monday to Friday.
How do I book a course?
How many days are the courses?
The majority of our courses are 1 day. We do have 2 days, 3 days and half day courses. On all our training pages, if it doesn't state otherwise the courses would be a 1 day.
How many CPD hours is my course worth?
Half Day: 4 CPD hours
1 Day: 7 CPD hours
2 Day: 14 CPD hours
3 Day: 21 CPD hours
Do I gain a qualification?
No. Our courses work towards your continuous professional development. You can log your CPD hours in your MyCIBSE portal.
Need more information about the course?
You can access more information, such as, the course overview, agenda, need to know and training location by clicking “find out more”.
Do I receive a certificate? If so how?
Yes, you will receive a CPD certificate after completing the course. This will be emailed to you along with our evaluation form.
Upcoming course dates
To view our upcoming courses please click here. Alternatively, if you go to your desired course page, scroll down to “Upcoming date” and you should be able to view it.
How is a course delivered?
Our courses are presented by our technical trainers. The day may include group work, discussions such as a question and answer session as well as working examples and calculations.
When will I receive my exam results?
This will usually take up to 2 weeks after the exam, however for courses outside of London it might take slightly longer.
What are the exams made up of – How you’re assessed?
EPC: This exam is made up of 50 multiple choice questions and 2 exercises
DEC: This exam is made up of 50 multiple choice questions and 2 exercises
ESOS: This exam is made up of 30 multiple choice questions
ISO: This exam is made up of 40 multiple choice questions
To view our online learning FAQ's page please click here.