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Guide M: Maintenance engineering and management (2023)
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Guide M: Maintenance engineering and management (2023)

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Guide M Maintenance engineering and management is considered the ‘go to’ guide for the facilities management industry. Everything you need to know about operating building services is introduced and explained in this guide, and references to more in-depth resources are also provided. The guide is based on UK best practice and has been updated for this third edition by volunteers, who each led on a chapter, or two, where they have knowledge of the subject and industry experience.

This document is intended to bring maintenance into a sharper focus by helping building and property operators become more aware of their responsibilities and duties. It will also help services designers to appreciate their role in providing installations that are safe, economic to maintain and operate, and capable of giving satisfactory performance over their full lifespan.


Version History

Guide M 2023 (pdf only): 28th September 2023

v1.1 (pdf only): 29th September 2023 - minor corrections to Part M11 (pdf only)

v1.2 (pdf only): 30th September 2023 - minor corrections to Part M15, further corrections to Part M11 (pdf only)

v1.3 (hard copy and pdf): 3rd October 2023 - corrections to Part M11 pages 11-8 and 11-9, including to the figures in Tables 11.1, 11.2, 11.3 and 11.4. These changes were made prior to printing; if you own a hard copy of Guide M, this is the version you own.

v1.4 (pdf, corrigendum to hard copy): 14th November 2023 - changes made to Part M2, page 2-15. If you own a hard copy of Guide M, you can download the corrigendum here.

Table of Contents

Part M1       Guidance for building services designers

Part M2       Strategy and techniques

Part M3       Contracts

Part M4       Energy and carbon

Part M5       Controls

Part M6       Commissioning and testing

Part M7       Handover procedures

Part M8       Operations and maintenance documentation

Part M9       Risk assessment and risk management

Part M10     Costs

Part M11     Life cycle

Part M12     Audits

Part M13     Engineering condition surveys

Part M14     Legislation

Part M15     Wellbeing

Part M16     Training and competency

Guide M Lead author: Joanna Harris, Sodexo


Chapter authors and contributors:

M1: Geoff Prudence, James Campbell (Troup Bywaters + Anders)

M2: Geoff Prudence, Andrew Green (AtkinsRéalis)

M3: Chris Jeffers (Mott MacDonald)

M4: Ellen Salazar (GSK WREF FM Centre of Excellence, Infrastructure Standards), James Campbell (Troup Bywaters + Anders), Tim Mitchell (Klima-Therm Ltd.), Gordon Pringle (HASL Specialist H&V Distributors), David Smith (Datara Management Solutions Limited), Peter Fallon (Manchester Metropolitan University), John Field (Native-Hue Ltd), Ray Merrin (VINCI Facilities), Muthukumar Ramaswamy, Ben Stubbs (University College London)

M5: Jon Belfield (InTandem Systems Ltd.), Nick Dunford (NDA Consulting), Ian Ellis (Siemens Building Products), Jack Marshall (Beckhoff Automation Ltd.), Peter McDermott (Mott MacDonald Ltd.), Jesse Poulton (Onesight Solutions Ltd.)

M6: David Stevens, James Campbell (Troup Bywaters + Anders), Adam Muggleton (AESG), Neil Burdess (Banyards/Commissioning Specialist Association), Joe Pitt (HDR), Lee Robert Smith (Peractio Project Management)

M7: David Stevens, James Campbell (Troup Bywaters + Anders), Adam Muggleton (AESG)

M8: Sam Denton (Watson and Sole Associates Ltd), Joanna Harris (Sodexo), Stephen Gathergood (Vinci Facilities)

M9: Greg Davies (Assurity Consulting), Stephen Gathergood (Vinci Facilities), Nick Fox (Capitec) Richard Warren (Salisbury Group)

M10: Chris Jeffers (Mott MacDonald)

M11: Andrew Green (AtkinsRéalis), Stephen Gathergood (Vinci Facilities), Ian Giles (Encred), Benjamin Green (Senna Product Services), Tim Grindley (Senna Product Services), Adrienne Langley (SFG20), Gary Rogers (AtkinsRéalis)

M12: Will Borthen (Asseticom), Tom Boland (Bechtel), Gordon Pringle (HASL Specialist H&V Distributors), David Smith (Datara Management Solutions Limited), Stephen Gathergood (Vinci Facilities)

M13: Will Borthen (Asseticom), Tom Boland (Bechtel), Gordon Pringle (HASL Specialist H&V Distributors), David Smith (Datara Management Solutions Limited), Stephen Gathergood (Vinci Facilities)

M14: Jacquelyn Fox (JLL), David Bleicher (BSRIA), Greg Davies (Assurity Consulting), Jonathan Foster (Troup Bywaters + Anders), Shaun Lundy (Tetra Consulting), Richard Warren (Salisbury Group)

M15: Colin Goodwin (CG Technical Property Services Ltd.), Parag Rastogi (arbnco Ltd.), Peter Dyment (Camfil UK Ltd.), Michelle Agha-Hossein (Buro Happold), Tim Mitchell (Klima-Therm Ltd.), Steve Tomkins (ONE Creative environments), Richard Warren (Salisbury Group) 

M16: Stephen Gathergood (Vinci Facilities), Chris Craggs (MCFT), Steven Van De Peer (Tetra Consulting), Steve Tomkins (ONE Creative environments), Tolu Fatogbe (Lambeth London Borough Council)


Peer reviewers: David Arnold (Troup Bywaters + Anders), Clive Batchelor (Hilson Moran), Michael Curran (University of Galway), Richard Davies (Evbex Ltd.)

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